SANDHYA. S, DR. T. SRINIVASAN, DR. S. MURALIDHAR. Impact of Service Quality Measurements on Customer Fulfilment in the Indian Banking Sector. PalArch’s Journal of Archaeology of Egypt / Egyptology, [S. l.], v. 17, n. 9, p. 1950 - 1965, 2020. Disponível em: https://www.archives.palarch.nl/index.php/jae/article/view/4102. Acesso em: 21 sep. 2025.