DITA AMANAH, BAGUS HANDOKO, HAFRIZ RIFKI HAFAS, HERMANSYUR, DEDY ANSARI HARAHAP. CUSTOMER RETENTION: SWITCHING COST AND BRAND TRUST PERSPECTIVES. PalArch’s Journal of Archaeology of Egypt / Egyptology, [S. l.], v. 18, n. 4, p. 3552-3561, 2021. Disponível em: https://www.archives.palarch.nl/index.php/jae/article/view/6860. Acesso em: 20 apr. 2024.