ASMAA.O. AKANDI; ABDULAZIZ ALMAKTOOM. THE IMPACT OF CUSTOMER KNOWLEDGE AND CUSTOMER RELATIONSHIP MANAGEMENT IN SERVICE QUALITY IN THE HOTEL SECTOR . PalArch’s Journal of Archaeology of Egypt / Egyptology, [S. l.], v. 18, n. 15, p. 54-61, 2021. Disponível em: https://www.archives.palarch.nl/index.php/jae/article/view/8302. Acesso em: 1 may. 2024.