Tiurida Anita , Arif Zulkarnain (2020) “HOW SERVICE QUALITY AND BEHAVIORAL INTENTION AFFECTS HOTEL IMAGE”, PalArch’s Journal of Archaeology of Egypt / Egyptology, 17(7), pp. 2777–2788. Available at: https://www.archives.palarch.nl/index.php/jae/article/view/1590 (Accessed: 4 November 2025).