Mariana Rachmawati, Eli Handayani, Yeni Kuswanto and Mohd Haizam Saud (2020) “THE EFFECT OF SERVICE QUALITY, CONSUMER RELATIONS MANAGEMENT ON CUSTOMER SATISFACTION AND IMPLICATIONS FOR CUSTOMER LOYALTY: A STUDY OF IBIS PASTEUR BANDUNG HOTEL”, PalArch’s Journal of Archaeology of Egypt / Egyptology, 17(4), pp. 3010-3025. Available at: https://www.archives.palarch.nl/index.php/jae/article/view/3911 (Accessed: 29April2024).