Vikash, Research, Dr. Neeraj Kaushik. SERVICE FAILURE AND RECOVERY: REPEAT PURCHASE INTENTIONS AND RECOMMENDATION INTENTIONS IN HOSPITALITY INDUSTRY. J Arch.Egyptol [Internet]. 2020Dec.1 [cited 2026Jun.10];17(6):3937-56. Available from: https://www.archives.palarch.nl/index.php/jae/article/view/1516