1.
Sandhya. S, Dr. T. Srinivasan, Dr. S. Muralidhar. Impact of Service Quality Measurements on Customer Fulfilment in the Indian Banking Sector. J Arch.Egyptol [Internet]. 2020Nov.3 [cited 2025Sep.21];17(9):1950 - 1965. Available from: https://www.archives.palarch.nl/index.php/jae/article/view/4102