PROPOSED OPERATIONAL FRAMEWORK FOR ADDRESSING PROCUREMENT BARRIERS AND IMPROVING PROCUREMENT PERFORMANCE: A CASE OF ABC FEED MILL

Abstract

This research presents a strategy for overcoming internal procurement hurdles in order to improve procurement performance. The study takes a case-by-case approach to elucidate the operational framework and identify internal procurement hurdles to improved procurement performance. Through data triangulation, it is discovered that internal procurement obstacles have a direct impact on a company's procurement performance. Each obstacle has a different influence on procurement performance. The study contributes to the body of knowledge by giving an operational methodology for identifying internal procurement impediments to improved procurement performance. It educates senior management and managers about internal procurement hurdles that jeopardize the company's reputation and profitability: budgetary limits, management interest, buying activities, procurement regulations, IT dependency, and a lack of coordination.