APPLICATION OF SCOR MODEL IN PT. XYZ AS ONE OF THE INDONESIA’S MANUFACTURERS OF MOTORCYCLE LUBRICANTS

Abstract

The research aims to analyze and evaluate the performance of supply chain management of a manufacturer of motorcycle lubricants, i.e. PT. XYZ*. The method used is a descriptive method. The analysis used in this research is version 11 of the Supply Chain Operation Reference (SCOR) model which is a conceptual model developed by the Supply Chain Council (SCC). Based on the measured metrics, it can be concluded that the performance of supply chain management of this company is less efficient. The main causes of the product delivery are the company's policy on quantity standard for delivery, delays from Third-Party Logistics (3PL), and the limited transportation capacity.