SUPERIOR-SUBORDINATE RELATIONSHIP, JOB SATISFACTION, AND ORGANIZATIONAL COMMITMENT IN NCB

Abstract

To increase the performance, an organization should be concern enough on the leader-member relationship and how to motivate employees to increase their level of job satisfaction. Work place relationships are very important for individuals who work together in one place, and the organization in which the relationships exist and improved. Numerous studies conducted on this topic have indicated that the leader-member relationship directly affect an employee performance, potential, job satisfaction, and organizational commitment. Employees are spending more time with their supervisors and colleagues than the time they spend with their families. The relationships can enhance the employee’s performance level, have positive outcomes, increase their organizational commitment, and that can affect their job satisfaction. This study has been conducted to assess the relationship between superior-subordinate relationship, job satisfaction and organizational commitment. This study focuses on banking sector in Jeddah, Saudi Arabia. The study was conducted on 75 of bank employees. The results showed that superior-subordinate relationship have positive relation with job satisfaction and organization commitment. The study concluded by showing that strong leader-member exchange led to employee job satisfaction, which may result in improved organizational commitment.