A STUDY OF GAMIFICATION IN PERFORMANCE EVALUATION PROCESS THROUGH MOTIVATIONAL THEORIES

Abstract

The performance evaluation process can be classified into two major categories. The first is a 180-degree system and the second one is 360-degree approach and both have a common problem like frequency of the process and participation level. Therefore, a need to devise a new approach and restructure the process of performance appraisal, which is continuous and involves much larger decision makers is required. Applying gamification can make the process continuous and visible, which in turn may bring much larger participation and accuracy with favorable circumstances for both employee and the organization. This paper tries to define the different attributes for a gamified system. It then co-relates gamification in the appraisal system with the different theoretical motivational theory with reference to the defined attributes. It finally concludes through the motivation theories that whether a gamified performance appraisal process increases the motivation and engagement of employees in an organization.